Update discount is not applied

I tried updating from Basic Plan to Pro.

At the checkout it quotes £71.94 with discount applied, plus taxes

I select 'continue' and the discount disappears, resulting in a charge of £119.40 plus taxes

Why is the discount being ignored?

Best answer by Happytohelp123

Hello @jts

Could you please log a ticket at https://support.zoom.us/hc/en-us/requests/new? Please select Billing when you submit a request so we can look further into your issue.

Thanks,

Community Champion | Employee

Hello @jts

Could you please log a ticket at https://support.zoom.us/hc/en-us/requests/new? Please select Billing when you submit a request so we can look further into your issue.

Thanks,

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