Unlinked My Account and Locked out | Community
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Newcomer
August 27, 2023
Question

Unlinked My Account and Locked out

  • August 27, 2023
  • 0 replies
  • 2 views

I unlinked my Zoom account from Facebook and Google, and now I am locked out of my Zoom account. When I try to log in, it tells me I have to log in using Google or Facebook, and then I try to do that, it tells me I need to call Tech Support.  When I call Tech Support it requires me to provide my meeting ID, which I cannot access because I cannot log in to the system.  I created a new Zoom account under a new email address, so I can at least post here, since I'm unable to get support any other way, despite paying for a One Pro Annual account.  Any suggestions for how to resolve this?