TRYING TO UPGRADE TO PRO | Community
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Newcomer
March 26, 2025
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TRYING TO UPGRADE TO PRO

  • March 26, 2025
  • 1 reply
  • 6 views

I have had the basic plan for a few years and now need to upgrade to the pro plan. I am in the UK and it tells me the plan is £12.99 per month, but when I go to the payment area it is charging me £15.59 as £2.60 tax has been added. I am not VAT registered and have clicked that area to say so. What is this tax for? Is this right? A friend tells me I shouldn't be paying this tax through Zoom UK.  thanks. 

Best answer by S_K

Hello @NEWMEMBER2,

 

Welcome to Zoom Community! You can find more information regarding VAT here: UK VAT.  

 

If you need further assistance, please reach out to Billing by chat.

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
March 26, 2025

Hello @NEWMEMBER2,

 

Welcome to Zoom Community! You can find more information regarding VAT here: UK VAT.  

 

If you need further assistance, please reach out to Billing by chat.