trying to find my renewal date and change CC | Community
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Newcomer
March 1, 2023
Question

trying to find my renewal date and change CC

  • March 1, 2023
  • 1 reply
  • 0 views

The bot keeps telling me to go to 'account management and select billing' this is not anywhere on my menu.  I can't locate what they state nor can I find a way to change my info.  Also I want to renew for a full year but it looks like I'm stuck on monthly and can't figure out how to update that.  Help

 

 

    1 reply

    Community Manager
    March 2, 2023

    Hey @Sunbunn are you able to go to Account Management > billing from https://zoom.us/billing? 

     

    1. Click the Billing Information tab.
    2. Scroll to the Payment Method section, then click Edit.