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Newcomer
March 1, 2023
Question

trying to find my renewal date and change CC

The bot keeps telling me to go to 'account management and select billing' this is not anywhere on my menu.  I can't locate what they state nor can I find a way to change my info.  Also I want to renew for a full year but it looks like I'm stuck on monthly and can't figure out how to update that.  Help

 

 

    2 replies

    Community Manager
    March 2, 2023

    Hey @Sunbunn are you able to go to Account Management > billing from https://zoom.us/billing? 

     

    1. Click the Billing Information tab.
    2. Scroll to the Payment Method section, then click Edit.
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    Explorer
    August 6, 2026

    I finally found billing info & updated card but cannot find the DATE

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