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KBAccess
Newcomer
January 22, 2025
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Toggle off OTP

  • January 22, 2025
  • 2 replies
  • 82 views

What level of account do I need to purchase to be able to toggle off OTP? Is there a work around?

    Best answer by aluyun

    Hi ​@KBAccess,


    I’m sorry for the late reply. Currently, there is no option to disable OTP (one-time password) for Zoom sign-in, regardless of your account level. Zoom requires OTP as an added security measure, and there is no official workaround to turn it off for any type of account. All users must use OTP when prompted for account security.


    We’re glad to have you here.

    2 replies

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    April 23, 2026

    Hi ​@KBAccess,


    I’m sorry for the late reply. Currently, there is no option to disable OTP (one-time password) for Zoom sign-in, regardless of your account level. Zoom requires OTP as an added security measure, and there is no official workaround to turn it off for any type of account. All users must use OTP when prompted for account security.


    We’re glad to have you here.

    aluyun
    Community Manager
    aluyun
    Community Manager
    May 15, 2026

    Hi ​@KBAccess,
     

    It’s been a while since we last hear from you. I wanted to check and see if you’ve had a chance to check the latest reply on your post.

     

    If it addressed or helped you with your concern, you’re welcome to mark it as the best answer to help others with similar questions.

     

    If anything’s still unclear, feel free to reach out!

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