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KBAccess
Newcomer
January 22, 2025
Question

Toggle off OTP

  • January 22, 2025
  • 1 reply
  • 7 views

What level of account do I need to purchase to be able to toggle off OTP? Is there a work around?

    1 reply

    aluyun
    Community Manager
    aluyun
    Community Manager
    April 23, 2026

    Hi ​@KBAccess,


    I’m sorry for the late reply. Currently, there is no option to disable OTP (one-time password) for Zoom sign-in, regardless of your account level. Zoom requires OTP as an added security measure, and there is no official workaround to turn it off for any type of account. All users must use OTP when prompted for account security.


    We’re glad to have you here.

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