the pro account returns to basic before the subscription period expires. | Community
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Newcomer
January 22, 2023
Question

the pro account returns to basic before the subscription period expires.

  • January 22, 2023
  • 1 reply
  • 0 views
Hi. How do I contact zoom.us customer service? I have a problem with the pro account returning to basic before the subscription period expires. I'm having trouble filing a complaint about a problem with my Zoom account.

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
January 22, 2023

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032