My Zoom One Pro subscription ended on September 12th. I was billed $179.88 to renew my subscription. But in the "Plans and Pricing" section, the Professional plan costs $149.90 per year. Why do they try to charge me more? Can I renew my $149.90 subscription and how do I do it?
Hi @AnnaLikui
Thank you for reaching out to Zoom Community! It sounds like there might be a tax on your invoice. Please see Understanding Your Zoom Invoice.
If you still have questions or concerns, I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to review.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
