the bill hasn´t being payed becouse I changed my card, as it was stolen. | Community
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Newcomer
devikirin
Newcomer
September 6, 2023
Question

the bill hasn´t being payed becouse I changed my card, as it was stolen.

  • September 6, 2023
  • 1 reply
  • 1 view

I am trying to pay my last bill, but it´s not letting me.  I changed my card as it was stolen, and I cannot pay it back. No one to conect to fix this,

Any help please

1 reply

S_K
Community Champion | Employee
S_K
Community Champion | Employee
September 13, 2023

Hi @devikirin 

 

You can use zoom.us/paynow to pay without logging into your account. You need the invoice number(s) and your account number. If the issue is the new credit card, you can update the card on your account.

 

If you still need help, please submit a request to Zoom Billing.

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