The access code does not arrive in the email. | Community
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A
Newcomer
Analucia1
Newcomer
June 4, 2025
Solved

The access code does not arrive in the email.

  • June 4, 2025
  • 5 replies
  • 11 views

 

Good morning, I'm having trouble accessing Zoom. It tells me it's sending me a code to my registered email, but it never arrives. It's terrible that every time we try to log in, even from different devices, this keeps happening again, putting my activities at risk. Can you help me?

Best answer by Mandel

Hi @Wright8824 ,

 

Please try this link: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060106

 

Cheers,
Zoom Community Team

5 replies

I
Newcomer
itservices
Newcomer
June 5, 2025

Have the same problem for invitations never arrive to the e-mail.

MGSR
Community Manager
MGSR
Community Manager
June 6, 2025

Hello @Analucia1 and @itservices!

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting not receiving an email from Zoom. 

Let us know if this helps or if you need further assistance.

W
Newcomer
Wright8824
Newcomer
June 7, 2025

This is what I get when I click on this Article:

 

Hmmm… can't reach this page

Check if there is a typo in hi%20there!%20i%20have%20moved%20your%20discussion%20to%20the%20appropriate%20board.%20you%20can%20now%20find%20it%20under%20(board%20name).%20this%20will%20help%20get%20your%20discussion%20in%20front%20of%20the%20experts%20relevant%20to%20this%20product%20topic,%20which%20in%20turn%20will%20get%20you%20a%20faster%20response!.

DNS_PROBE_FINISHED_NXDOMAIN
M
Community Champion | Employee
MandelAnswer
Community Champion | Employee
June 10, 2025

Hi @Wright8824 ,

 

Please try this link: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060106

 

Cheers,
Zoom Community Team

MGSR
Community Manager
MGSR
Community Manager
June 11, 2025

Hi @Analucia1!

Did you see the previous responses?
If it has resolved your inquiry, please press "Accept as Solution."

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
MGSR
Community Manager
June 18, 2025

Hi @Analucia1!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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