Swapping email accounts | Community
Skip to main content
S
Newcomer
Steve49
Newcomer
June 3, 2024
Solved

Swapping email accounts

  • June 3, 2024
  • 2 replies
  • 1 view

I currently have a paid basic account and a free account. This has proven very useful when testing features I am not familiar or confident in.

 

I want to transfer the paid account to the email associated with my free account and retain the current paid account email as a free account. How do I swap the account types—or can I do this at all?

Best answer by MGSR

Hello @Steve49 

You can only change an email address on your Zoom account to an email address that does not already exist in Zoom. You may check out this article for steps on how to change your email address. 

2 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
June 3, 2024

Hello @Steve49 

You can only change an email address on your Zoom account to an email address that does not already exist in Zoom. You may check out this article for steps on how to change your email address. 

MGSR
Community Manager
MGSR
Community Manager
June 7, 2024

Hi @Steve49 

Did you see the my previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.