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Newcomer
April 3, 2023
Question

Spam email??

  • April 3, 2023
  • 1 reply
  • 0 views

I received the following email from ***********. But i am not this person. Is this spam? The from email address is good I think.

 

Hi Mariya Mustan,

Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription.

    1 reply

    Community Manager
    April 7, 2023

    Hi @EducatePlus please know that: 

    • Account-related notifications will come from no-reply@zoom.us.
    • Support ticket emails will come from support@zoomus.zendesk.com.

    Is the sender email not either the following above?