SOLVED Declined payments
UPDATE
It might be useful to anyone who runs into the same issue: please, check with your bank. If the payments are being declined, it's highly plausible that it's a security measure, especially if you are outside the US.
This is what happened to me. My bank automatically blocked the transaction as it deemed it suspicious. I had to call them and confirm that I wanted to send the payment and that I knew the company I was sending it to.
The restrictions were then removed and the payment finally went through.
Hello,
Is there anyone who can help me, please?
I am a Pro Zoom user on a yearly subscription. I never have any issues with payments but this time, for reasons I cannot understand, my payments will not go through.
My subscription expired yesterday and I have a due invoice that I have repeatedly tried paying but to no avail. I have sufficient funds and have absolutely no problems whatsoever with my card.
I honestly find it quite disappointing that I cannot freely talk to a real person from the support team. The AI is totally useless as it keeps misunderstanding my questions and offering pointless solutions.
Please, help.
Thank you.