SOLICITAÇÃO DE REEMBOLSO - RENOVAÇÃO NÃO AUTORIZADA E CANCELADA SEM USO ALGUM. | Community
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Onaline Carpi
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August 2, 2026
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SOLICITAÇÃO DE REEMBOLSO - RENOVAÇÃO NÃO AUTORIZADA E CANCELADA SEM USO ALGUM.

  • August 2, 2026
  • 1 reply
  • 42 views

Preciso do reembolso da renovação feita hoje, sem minha autorização. Não usei para nada e cancelei assim que vi. Também não usarei.

    This topic has been closed for replies.
    Best answer by Bri

    Hi there, ​@Onaline Carpi. Thanks for reaching out. For security and privacy reasons, refunds and cancellation inquiries cannot be handled in the Community.

    Please use the Zoom Virtual Agent, which can connect you to Billing Support. However, charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also check out our knowledge article on canceling subscriptions and unexpected charges.

    1 reply

    Bri
    Community Manager
    BriAnswer
    Community Manager
    August 3, 2026

    Hi there, ​@Onaline Carpi. Thanks for reaching out. For security and privacy reasons, refunds and cancellation inquiries cannot be handled in the Community.

    Please use the Zoom Virtual Agent, which can connect you to Billing Support. However, charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also check out our knowledge article on canceling subscriptions and unexpected charges.

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