signing up for meeting issue | Community
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Newcomer
May 30, 2022
Question

signing up for meeting issue

  • May 30, 2022
  • 1 reply
  • 0 views

I'm trying to purchase a plan but when I get to page to enter my cc info there is already and encoded credit card number like this ******123  and it's the wrong card, not did I ever enter it. I don't see a way to edit it so I can put the correct information in. Can someone please help me? I have a meeting and I need to have this set up asap

1 reply

Community Champion | Employee
May 31, 2022

Hi @jefferydavis, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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