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Newcomer
dos4
Newcomer
January 29, 2023
Question

Scam Mail

  • January 29, 2023
  • 1 reply
  • 0 views

hi, I'm trying to find an e-mail contact for zoom because I believe I received a scam e-mail about billing issues. It seems to have my credit card details so I'm trying to find out if my account has been hacked and my credit card compromised or if the e-mail was actually legit.

I cannot find an e-mail contact anywhere on the website, only FAQs. Can someone help me?

thanks.  

    1 reply

    D
    Newcomer
    dos4Author
    Newcomer
    January 29, 2023

    To clear things up: I did NOT SHARE my credit card details. It is my accepted method of payment for my zoom account. What I need is a way to contact zoom directly via e-mail to find out whether or not my account has been compromised. 

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    January 30, 2023

    @dos4 If you have concerns that your account may have been compromised, please contact our Trust & Safety team using the form here https://zoom.us/trust-form 

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