Reverted to Basic Plan, still receiving Emails

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I had a Zoom Pro subscription. But then I canceled it and expected to revert to the basic plan. However, I am receiving emails by Zoom team that an invoice is due. How do I stop getting these emails?

Billing & Invoices

S

ShaimaaAnswer

Employee

Hi @Anusha15 Thanks for your contribution to Zoom Community.

The volunteers in the Zoom Community don’t have access to account information. Please submit a Support Ticket to Zoom Billing staff at:
https://support.zoom.us/hc/en-us/requests/new

S

ShaimaaAnswer

Employee

Hi @Anusha15 Thanks for your contribution to Zoom Community.

The volunteers in the Zoom Community don’t have access to account information. Please submit a Support Ticket to Zoom Billing staff at:
https://support.zoom.us/hc/en-us/requests/new

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Anusha15Author

Explorer

Thank you for the link, this is what I was looking for and couldn't find.

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