Reset password old email address no longer accessable | Community
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Newcomer
November 28, 2022
Question

Reset password old email address no longer accessable

  • November 28, 2022
  • 2 replies
  • 19 views

Trying to change my email address but my old email address is no longer accessable, what do I do.  Email ***********

 

 

 

 

2 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
November 28, 2022

Hi, @Las11954 .

Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we can't handle access-related questions here. Please submit a support ticket to our Technical Support team and they will be able to assist you.

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new

Newcomer
November 28, 2022

Sign in to the Zoom web portal.
In the navigation menu, click Profile.
Under Sign In, to the right of Sign-In Password, click Edit.
Enter your Old Password.
Enter your New Password, then enter it a second time under Confirm Password to confirm.
Click Save Changes.

 

Regards,
James