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Newcomer
October 2, 2024
Solved

Request payment receipts

  • October 2, 2024
  • 3 replies
  • 18 views

I am trying to get payment receipt under a former employee account.

He is no longer in the company so I don't have access to his account to look up the receipt.

Is there anyway that I can get it?

 

Best answer by Ray_Harwood

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

 

3 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
October 6, 2024

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

 

MGSR
Community Manager
Community Manager
October 11, 2024

Hi @jk9024!

Did you see the previous response from @Ray_Harwood?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
October 21, 2024

Hi @jk9024!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!