Request for Refund 자동결제 취소 및 환불 원합니다. | Community
Skip to main content
최
New Member
최계영
New Member
May 4, 2026
Solved

Request for Refund 자동결제 취소 및 환불 원합니다.

  • May 4, 2026
  • 1 reply
  • 3 views

[주제] 환불 요청 – 의도치 않은 자동 갱신

[몸체] 안녕하세요, Zoom 지원팀 여러분,

Zoom 구독의 자동 갱신 비용에 대해 환불을 요청하고 싶습니다.

  • 충전일: 2026년 5월 4일

  • 이유: 구독 갱신할 의도가 없었습니다. 청구 설정에서 구독을 취소했고, 갱신일 이후로 유료 기능을 사용하지 않았습니다.

결제 후 사용하지 않은 서비스에 대해 환불을 요청하는 것은 당연한 일입니다. 이 상황에서 환불을 거부하는 것은 공정한 거래가 아닙니다; 강제 판매처럼 느껴집니다.

제 계정을 검토하시고 이 청구에 대해 환불이 가능한지 조언해 주세요.

감사합니다,

 

최계영 드림

 

      This topic has been closed for replies.
      Best answer by MGSR

      Hello ​@최계영,

       

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

      1 reply

      MGSR
      Community Manager
      MGSRAnswer
      Community Manager
      May 4, 2026

      Hello ​@최계영,

       

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.