Request for Refund 자동결제 취소 및 환불 요청 | Community
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CH HAN
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July 13, 2026
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Request for Refund 자동결제 취소 및 환불 요청

  • July 13, 2026
  • 1 reply
  • 8 views

안녕하세요

ZOOM 구독 자동 갱신 비용에 대해 환불을 요청하고 싶습니다.

Invoice Date: Jul 11, 2026
Invoice #:INV361680688

이유 : 구독을 할 의도가 없으며, 갱신일 이후 유료 기능을 사용하지 않았습니다.

 

결제 후 사용하지 않은 서비스에 대해 환불을 요청하는 것은 당연한 일입니다. 이 상황에서 환불을 거부하는 것은 공정한 거래가 아닙니다; 강제 판매처럼 느껴집니다.

제 계정을 검토하시고 이 청구에 대해 환불이 가능한지 조언해 주세요.

감사합니다,

      This topic has been closed for replies.
      Best answer by MGSR

      Hello ​@CH HAN,

       

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

      1 reply

      MGSR
      Community Manager
      MGSRAnswer
      Community Manager
      July 13, 2026

      Hello ​@CH HAN,

       

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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