Renewing subscription and adding a coupon | Community
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Newcomer
April 16, 2025
Question

Renewing subscription and adding a coupon

  • April 16, 2025
  • 1 reply
  • 4 views

We just renewed our subscription and want to use a coupon to receive NGO discount. Can you tell us how to do it. We have a coupon number from Techsoup.

1 reply

Community Champion | Employee
April 28, 2025

Hi @Leopard1961 ,

 

Welcome to the Zoom Community!

 

If you have already purchased your paid plan, but did not include the promotional code, we will not be able to apply the promotional code or discount to your account until your next billing cycle. Please feel free to enter your coupon code any time before your current term ends. It will apply to your renewal.

 

Please also see the offer details and eligibility: Zoom One 1-Year Subscription Access to Discounted Rates

 

  • "Organizations that have purchased a subscription directly through the Zoom website may request this offer and apply the discount when renewing their subscription."

 

Cheers,

Zoom Community Team