renewal and 30% off code | Community
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Newcomer
December 10, 2022
Question

renewal and 30% off code

  • December 10, 2022
  • 1 reply
  • 14 views

Please help me benefit from the 30%  renewal code I got by email.

It expires on dec 14th and I don't see how I can goahead and renew using the code on the website. (see screenshot below)

 

thank you

 

    1 reply

    ZoomVA
    Community Manager
    Community Manager
    December 15, 2022

    Hi @Iboyer35 welcome to the Zoom Community! This forum is for questions regarding the Zoom Team Chat product. Because our community is public, we are not able to assist with billing inquiries. For assistance with your account and billing, please find options to reach Zoom Support here.

    Newcomer
    February 15, 2023

    kidding??? the link here is for a chatbot ; nobody behind and I don't have my answer. I have the same trouble ... want to use the 30% off you talk about in an e-mail, but I can't validate it on the website. how do I do? please.

    Community Manager
    March 21, 2023

     

    Hi @cathy2305  for coupon code issues, please refer to the Knowledge Base Article on Zoom discount code issues 

     

    For issues with discount codes, submit a request to Zoom Support. During the ticket handling process, you must provide details about the discount, such as a screenshot of the coupon code or name of the discount. Zoom Support can help identify if your account is eligible for the discount and adjust your invoice if applicable.

     

    Learn more about applying discounts to your Zoom account.