Regarding Subscription issues

Forum|Forum|3 years ago
November 26, 2022
1 reply
0 views

we cancelled our subscription of the month septmember, and now we have to buy a new plan butits showing tht you have a due payment!

how can i buythe new plan

Ray_Harwood

Community Super Champion | Customer

Hi, @lavanyapatel. thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032