Reg: Plan Management | Community
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Newcomer
November 9, 2023
Question

Reg: Plan Management

  • November 9, 2023
  • 1 reply
  • 15 views

Reg: Plan Management

 

Hello Zoom Support team

 

Kindly forgive me if anything wrong in my understanding., Kindly clarify the below.,

 

1-My requirement is Large Meeting ( for 1000 participants) , Is it necessary i have to buy both One Pro as well as Large Meeting , because it was a Add-on, Please clarify..,

 

2- I had paid for Large Meeting but still the system was showing one Invoice was pending, I had already shared the invoice to you in the previous mail., since i don't want any 

issues in assessing the ZOOM cloud, i had paid second time also., Kindly check whether it was paid two times and confirm.

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
November 14, 2023

Hi @Manonmani 

 

I recommend that you contact Billing Support for assistance. They may need to access your account to investigate.