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Newcomer
Jul 28, 2026 11:14 AM UTC
Question

Refund Request – Order ID MQKXS1J9B7

I am writing to request a cancellation and full refund for the following purchase:

 

• App: Zoom Workplace Pro (Annual)

• Order ID: MQKXS1J9B7

• Order Date: 28 Jul 2026

• Amount: $149.99

 

This was intended to be a trial, and I did not mean to purchase a full annual subscription. The charge occurred today, and I have not used the service since the renewal. I would like to cancel this subscription immediately and receive a full refund of $149.99.

 

Please let me know if you need any additional information to process this request.

 

Thank you for your assistance.

 

Best regards,

Samir

    1 reply

    Employee
    Jul 28, 2026 1:15 PM UTC

    Hey ​@Samir-JOR-NH001056 

     

    Thank you for reaching out. We suggest you submit a Billing ticket here with the details so our Billing Team can assist further.

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