New Member

Refund Request for Auto Renewal

Hello,

My Zoom subscription was automatically renewed today at around 3 AM, but I no longer use the service.

I have already canceled the subscription to prevent future charges starting from next month.

Since the renewal just happened today and the service has not been used, I would like to kindly request a refund for this charge.

Account email: example@email.com
Payment date: March 11, 2026

Bill : INV345252520

Zoom Pro

2026- 3- 10

2026- 3-10

₩26,179

유료

Thank you for your help.
.

안녕하세요.

오늘 새벽 3시경 Zoom 구독이 자동으로 갱신되며 결제가 이루어진 것을 확인했습니다.
현재는 Zoom 서비스를 더 이상 사용하지 않기 때문에 자동 결제가 된 것을 알게 된 후 바로 구독 취소를 완료했습니다.

결제가 오늘 이루어졌고 아직 서비스를 사용하지 않았기 때문에 이번 자동 갱신 결제에 대해 환불이 가능한지 문의드립니다.

확인 부탁드리며 도움 주셔서 감사합니다

New Member

Hello,

I did not realize the subscription would automatically renew. After noticing the charge today, I immediately canceled the subscription.

Since the renewal happened today and the service has not been used, I would really appreciate your consideration for a refund.

Thank you for your help.

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