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Pradipta Daya Sakti
New Member
July 3, 2026
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Refund Request

  • July 3, 2026
  • 1 reply
  • 35 views

Hello, Zoom Customer Service Representative.

I would like to request a refund for the recently paid Zoom Subscription pricing plan.

The payment was made on Jul 2, 2026, and was inadvertently auto-renewed and paid.

My invoice for this billing is INV360476218

 

Thank you for your response in advance.

Regards,

Sulistiantoro

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@Pradipta Daya Sakti,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    July 3, 2026

    Hello ​@Pradipta Daya Sakti,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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