Reembolso

Hello,

On June 15, 2026, I purchased Zoom Workplace Business (Commercial) for 300 participants.

During the purchase process, ZoomMate Standard Capacity (Zoom Horizontal AI) was also added by mistake and charged separately for USD 238.

I cancelled ZoomMate immediately after noticing the error. The service has not been used.

I would like to request a full refund for ZoomMate Standard Capacity (Invoice INV358331713), while keeping Zoom Workplace Business active.

Thank you for your assistance.

Best regards,
Marcelo Vergara
Instituto de Familias Schoenstatt Chile

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