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January 12, 2022
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Reembolso

  • January 12, 2022
  • 13 replies
  • 489 views

Buenas tardes, ya no deseo el plan adquirido, ya que olvidé desafiliar el pago automático

      This topic has been closed for replies.
      Best answer by Don.z

      Hi, everyone!


      We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes cannot be handled in the community.

      For account-specific help, start with the Zoom Virtual Agent, which can connect you to Billing Support. Charges are usually non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

      13 replies

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      L
      New Member
      LUIS CRESPO
      New Member
      July 29, 2026

      Alguien que me pueda ayuda de como solicitar un reembolso

       

      D
      Community Manager
      Don.zAnswer
      Community Manager
      July 29, 2026

      Hi, everyone!


      We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes cannot be handled in the community.

      For account-specific help, start with the Zoom Virtual Agent, which can connect you to Billing Support. Charges are usually non-refundable once processed, per Zoom’s Terms of Service.

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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