Recover credentials from contract number and ID number | Community
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Newcomer
November 7, 2023
Question

Recover credentials from contract number and ID number

  • November 7, 2023
  • 1 reply
  • 0 views

Hi, I am paying every year from 2020, the Covid period, a Pro account. I am not using it from a long time and I would need to use it again. Unfortunately I forgot my credentials, but I have my contract number and ID number. Is it possible to recover at least the username email from them?

Many thanks

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
November 14, 2023

Hi @agabrielli 

 

Please check out the articles on the Account Access hub of Zoom Support. There are a lot of answers and guidance there.