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F
Newcomer
fashv
Newcomer
May 10, 2022
Question

recharge again

  • May 10, 2022
  • 1 reply
  • 4 views

hey, 

 

I canceled my plan last month on April, I  am surprised now that you guys recharge me again today for the subscription. 

1 reply

J
Community Champion | Employee
jefrancisco4
Community Champion | Employee
May 10, 2022

Hi @fashv 
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

https://support.zoom.us/hc/en-us/requests/new

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