Recently got a survey email from Zoom | Community
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Newcomer
March 22, 2023
Question

Recently got a survey email from Zoom

  • March 22, 2023
  • 1 reply
  • 0 views

I recently got a survey email from Zoom saying sorry to see that you cancelled your subscription and wanted me to fill out a survey. In this day and age of not trusting emails, I haven't clicked on anything. I looked at my account and I still have a Pro Account. This is concerning to me. 

    1 reply

    Community Manager
    March 24, 2023

    Hi @SpiceDivaCEO can you please share the senders email address?

    • Account-related notifications will come from no-reply@zoom.us.
    • Support ticket emails will come from support@zoomus.zendesk.com.