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JEIU
Explorer
March 21, 2022
Solved

receipt

Hi.
I bought a zoom.
I need a receipt to charge from the company.
However, it is displayed in USD.
My company is in Korea.
That's why I need a receipt in KRW.
Does anyone know what to do?

    JEIUAnswer
    Explorer
    March 22, 2022

    They are told me.

    First, canceling my subscription and then I will create a new account under a new email address.

    If I do this,  I can choice that you would like to be billed in moving forward.

     

    I hope it will help others.. 🙂

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    2 replies

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    March 21, 2022

    @JEIU 

     

    Kindly log a support ticket at https://support.zoom.us/hc/en-us/requests/new 

    and select Billing & Account Management to change your currency type.

     

    If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

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    Explorer
    JEIUAuthorAnswer
    Explorer
    March 22, 2022

    They are told me.

    First, canceling my subscription and then I will create a new account under a new email address.

    If I do this,  I can choice that you would like to be billed in moving forward.

     

    I hope it will help others.. 🙂

    Translate
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