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Newcomer
June 6, 2022
Question

Purchased but not activate

  • June 6, 2022
  • 2 replies
  • 0 views

I had purchase zoom pro account on 03-06-2022, but still I am on basic account. what is process to activate it.. thanks

 

2 replies

Employee
June 6, 2022

Hi, @JavedMadni  Have you assigned the license to your user account? Please have a look at https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-license for more details.

 

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Newcomer
June 7, 2022

Payment Processed

 

 

Dear Mohammed Javeed Shaikh,

Thank you for your payment of INR1,534.00; that was processed on 06/04/2022.

Thank you for your business!

On October 1, 2021, the Reserve Bank of India’s (RBI) directive on the processing of e-mandates for recurring payments, went into effect and applies to all recurring transactions on Indian-issued credit and debit cards.

Please note that if you are affected by this mandate, your payment may still be processing. Please refer to our FAQ and support article for any questions.
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