problem with payment billing methods | Community
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Newcomer
January 25, 2024
Question

problem with payment billing methods

  • January 25, 2024
  • 1 reply
  • 4 views

I need to pay Zoom's installments this month, but I don't know why it doesn't want to withdraw the installments and refuses the payment process that I use every month.
Knowing that I paid the previous months using the same payment method
Because I tried so many times, I can't even change the payment method
He also refuses to pay directly from my Visa card, and I used more than one Visa card, and the result is the same

 

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
January 29, 2024

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.