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Newcomer
July 10, 2024
Question

Problem with login

  • July 10, 2024
  • 1 reply
  • 2 views

I had this problem. My account was linked to Facebook, but I needed to log in not through Facebook, but through my mail and password. I found the instructions and turned off Facebook login in the settings. Now I'm trying to reset my password, but I get an email that says:
We have received a request to change your account password. The system states that you can log in to Zoom through Facebook. Click on the button below and select login via Facebook.

But I can't log in via Facebook as I have disabled this feature. How do I access my account?

    1 reply

    Newcomer
    February 13, 2025

    Did you ever figure out how to fix this? I am having the same problem but with Google.