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Newcomer
Dec 28, 2025 6:13 AM UTC
Question

please don't charge

I have not used the service for several months and believed my subscription was canceled; however, I am still being charged.

I have now submitted a cancellation request, so I kindly ask you to review this and stop any further charges.

1 reply

aluyun
Community Manager
Community Manager
Apr 24, 2026 5:18 PM UTC

Hi ​@단미37_2,

 

Thank you and we appreciate your patience. Upon checking, I saw that your inquiry was addressed and resolved by the relevant team. 

We’re glad to have you here.

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