Plans: how to leave "Pro" plan and stay in "Base" -free-plan? | Community
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Fran1
Newcomer
September 17, 2021
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Plans: how to leave "Pro" plan and stay in "Base" -free-plan?

  • September 17, 2021
  • 1 reply
  • 1 view

Hello, first of all sorry for my English (I write from Italy)!

I have been paying Pro Plan until June. From July on, I've not been interested in Pro Plan any more: it is enough Base Plan for me.

My problem is that I left Pro Plan just quitting to pay.... and I keep receiving invitation to pay... I don't know how to stop receiving them, and how to "communicate" with the system my desire to stay in Base Plan.

I attach here a screenshot of my billing status.

Thank you very much in advance for any help!!

F

 

      Best answer by Bri

      Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

       

      All the best! 😊

      1 reply

      Bri
      Community Manager
      BriAnswer
      Community Manager
      September 17, 2021

      Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

       

      All the best! 😊

      F
      Newcomer
      Fran1Author
      Newcomer
      September 18, 2021

      Thank you very much!
      All the best to you! 🙂

       

        Bri
        Community Manager
        Bri
        Community Manager
        September 24, 2021

        Sure thing--Glad I could help 😎

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