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Explorer
September 17, 2021
Solved

Plans: how to leave "Pro" plan and stay in "Base" -free-plan?

Hello, first of all sorry for my English (I write from Italy)!

I have been paying Pro Plan until June. From July on, I've not been interested in Pro Plan any more: it is enough Base Plan for me.

My problem is that I left Pro Plan just quitting to pay.... and I keep receiving invitation to pay... I don't know how to stop receiving them, and how to "communicate" with the system my desire to stay in Base Plan.

I attach here a screenshot of my billing status.

Thank you very much in advance for any help!!

F

 

    Bri
    BriAnswer
    Community Manager
    September 17, 2021

    Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

     

    All the best! 😊

    3 replies

    Bri
    Community Manager
    BriAnswer
    Community Manager
    September 17, 2021

    Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

     

    All the best! 😊

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    Fran1Author
    Explorer
    September 18, 2021

    Thank you very much!
    All the best to you! 🙂

     

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    Bri
    Community Manager
    Community Manager
    September 24, 2021

    Sure thing--Glad I could help 😎

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