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M
Newcomer
Miguel07
Newcomer
February 28, 2022
Question

plan update

  • February 28, 2022
  • 1 reply
  • 1 view
I would like to upgrade my webinar plan from 1000 people to 500 people.
If I cancel and add the other plan, won't my events be affected?
Thanks.

 

1 reply

R
Community Manager
rn-zm
Community Manager
March 1, 2022

Hey @Miguel07, are you wanting to downgrade from 1000 participants to the 500 participant webinar plan? You can look into How to cancel an Add-On (paid) subscription.

 

The only changes that will be made would be the participant capacity if you were to host a webinar the 1000 participants wouldn't be able to join after downgrading to 500 participants.

 

Here's more info on Zoom subscriptions

    M
    Newcomer
    Miguel07Author
    Newcomer
    March 1, 2022
    Thank you very much for your answer, last question, will the seminars that I have already created not be affected by the license change after the cancellation date?
    R
    Community Manager
    rn-zm
    Community Manager
    March 2, 2022

    @Miguel07 as long as you still have a webinar license assigned to the account this shouldn't affect any previous webinars as you're just changing the # of participants that can participate within your plan.  😀

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