Received an email that looks like phishing but is cleverly made (header below).
Is there a service at zoom I can forward this to to verify authenticity?
email is from workflow at zuora.com
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Zoom <***********> Unsubscribe
6:34 PM (1 hour ago)
to me
Zoom Logo
SIGN IN
Your Payment Method on file is expiring soon!
@jb10 @Preserver17 @Indigokat @NoirinC @vhamilton - Hi everyone!
Thanks for reaching out in Zoom Community about this email. I love seeing people being cautious with unexpected emails! Good on you for asking about it!
This is indeed a legitimate notification. It is sent to prevent possible loss of service due to failed payments caused by expired credit cards on file. As with any unexpected emails, it's always a good practice to not click links but rather to log directly into your Zoom account to check on this information.
Reference: Updating Your Credit Card
We are working to update our knowledge base to include this information in select articles, including a list of emails and IP addresses you can expect notifications to come from.
Cheers!
~S
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