Personal Account Disabled | Community
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M
Newcomer
mark607
Newcomer
May 2, 2023
Question

Personal Account Disabled

  • May 2, 2023
  • 2 replies
  • 1 view

I have a personal account that I can't login to, because it's "disabled." I am supposed to contact my admin, but I am my admin. Password reset didn't help. I was able to reset, but not login with the new password (still disabled).

 

TIA for any help,

 

Mark

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    May 8, 2023

    Hi @mark607 as the Admin/Owner on the account, did you add your personal account under your current account whereas you're prompt'd your personal account being "disabled"? Did you ever go through the process of Deactivating, unlinking, or deleting users from your account when Managing users? 

    M
    Newcomer
    mark607Author
    Newcomer
    May 20, 2023

    As far as I am aware, "No" and "No". Whether I did something like that accidentally, I can't be sure, but I don't think so.

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