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Newcomer
niyimoluga
Newcomer
January 9, 2023
Question

Payments

Hello Support I have this account *********** and I made a payment on the 30th of December 2022. 

I am still on the Basic plan. Attached is the evidence of payment from my bank.

    1 reply

    Community Champion | Employee
    Mr_Zoomtastic
    Community Champion | Employee
    January 12, 2023

    Hi @niyimoluga,

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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