Payment not Going Through
Greetings.
I'm new to Zoom, switching from other platforms because so many users are most familiar and comfortable with Zoom.
I signed up for a new account, which worked as expected, and then attempted to upgrade to a "Pro" account, which I need to make the service useful to me. However the payment process hangs when I submit my credit/debit card information, stuck on "Please Wait" forever.
I've checked with my bank. They see the authorization inquiry and confirm that the transaction is authorized, but the Zoom app never completes it.
I've used multiple browsers and made sure that no blockers or add-ons that could interfere are active.
None of the online help options are meaningfully related, the chatbot is totally useless and Zoom apparently won't provide other help options except to paid accounts. And I can't have a paid account if Zoom won't take my money.
Any guidance or suggestions will be appreciated.
Thanks.
[Edited to correct typo.]