PAYMENT ISSUE

Hi @dareolaoye 
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

https://support.zoom.us/hc/en-us/requests/new

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Hey, @dareolaoye  –

Also look at this Zoom Support article. After buying the license, you need to assign it to a user… even if you are the only user on the account.