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Explorer
Mar 17, 2025 10:54 AM UTC
Question

Payment is declined because on your web site there is no 3D SECURE

I have been trying for over a week now to make a payment on my account, but I keep getting this error message:

"Payment is declined because the account has insufficient funds, please contact your bank or try a different payment method."
PLEASE OPEN  THE 3D SECURE FOR YOUR WEB SITE
 I am from Turkey and i cant pay 

2 replies

S_K
Community Champion | Employee
Community Champion | Employee
Mar 17, 2025 6:36 PM UTC

Hello @aydo000,

 

Thank you for reaching out through Zoom Community. You quoted, "Payment is declined because the account has insufficient funds, please contact your bank or try a different payment method." as the error message. You must contact your bank to work toward a resolution.

 

Reference: Error codes for billing

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aydo000Author
Explorer
Mar 17, 2025 6:39 PM UTC

Solution is " open 3D SECURITY THING " on your web site!  İ called the bank

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