Payment history deleted. Charged twice. | Community
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Newcomer
Bon2
Newcomer
September 1, 2023
Question

Payment history deleted. Charged twice.

  • September 1, 2023
  • 2 replies
  • 9 views

After changing payment method from PayPal to a card:

1. All my payment history vanished.

2. I was charged a monthly fee immediately, though the fee has been already taken just a day before.

No live chat support.

 

Update:

The money has been returned a few days later.

2 replies

M
Newcomer
minh3012
Newcomer
July 25, 2025

I have the same problem. Pls support!

 

U
Newcomer
ugnenad
Newcomer
August 12, 2025

Same here. We have been charged some amount of money, and a few days later, full payment was initiated again. The first one is not present on the payment history. Just on our ebanking? There is no direct support for billing and payments ?!

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