Payment dedecuted account not upgraded to pro

I have made payment for plan.Amount 1624 deducted.A mandate is also set. No invoice generated. Tried logging out from all devices and log back in.

Two support tickets already created no response on them.

What kind of support does zoom really have. Frustrated

Best answer by Mandel

Hi there,

Welcome to the Zoom Community!

I have reviewed your account and can see that your plan was successfully activated on 09/20/2025. Let me know if you have any further questions.

Cheers,

Zoom Community Team

Community Champion | Employee

Hi there,

Welcome to the Zoom Community!

I have reviewed your account and can see that your plan was successfully activated on 09/20/2025. Let me know if you have any further questions.

Cheers,

Zoom Community Team

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