payment charged 2 times | Community
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New Member
April 8, 2026
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payment charged 2 times

  • April 8, 2026
  • 1 reply
  • 4 views

My subscription was declared declined I have mailed from you late it took two times payment please check I have message and payment history 

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@Shreya Chandak,

    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. 

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 8, 2026

    Hello ​@Shreya Chandak,

    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed.