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Newcomer
January 2, 2023
Question

payment

  • January 2, 2023
  • 1 reply
  • 0 views

My account no is 3002134171. I have debit card, but with debit card I am not able to proceed for payment. Please provide me another method for payment. I had another bank account before, in it I can able to pay to zoom from my debit card only, so why this time I am not able to do payment?

 

Regards,

Shital

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
January 2, 2023

Welcome to the Zoom Community, @krishnavilla.

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

Community Manager
June 29, 2023

Just adding onto @Ray_Harwood's reply, but have you also attempted to update your Zoom payment methods?