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irina_zenchenko
Newcomer
October 31, 2022
Question

Payment

  • October 31, 2022
  • 1 reply
  • 0 views

Hello I would like to change tariff plan from basic to professional.  But before payment system give massege "Please Note You are ineligible to receive this offer. Click here to return to your current plans."

How can I change tariff plan?

    1 reply

    ZoomerIT
    Community Champion | Employee
    ZoomerIT
    Community Champion | Employee
    October 31, 2022

    Hi @irina_zenchenko,

         Thank you for reaching out to the Zoom Community! I would recommend submitting a billing request using the link here: https://support.zoom.us/hc/en-us/requests/new. Please make sure to select the "Billing & Account Mangement" option.

     

    Thank you!

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